1. Is there a real person behind Gina?
No. Gina is an expert in imaginBank's products and services and will help you discover our offers exclusively available for imaginers, but it has limits. If you need to talk to a real person, you will always be able to connect with an agent by selecting the option from the chatbot, or by contacting us through our customer service channels.
2. How do I chat to Gina?
3. What happens when I turn on an alert?
Gina helps you to find all the discounts exclusively available for imaginBank clients by category through Facebook: restaurants, travel, fashion, etc. If you are particularly interested in one category, you can turn on an alert to allow the virtual assistant to send you a message every time there is a new discount in that category. This way you won't miss anything! You can turn alerts on and off according to what you fancy.