Chat to Gina! Our virtual assistant

Say hello to Gina! Our chatbot will answer your queries and tell you about our discounts 

  • Chat to Gina to answer your questions about imaginBank.

  • Discover discounts and experiences exclusively available for imaginers.

  • Ask the chatbot questions or browse suggestions.

  • Subscribe to alerts through Facebook so you don't miss any discounts.

asistente virtual de la Banca Móvil imaginBank

Customer service and over 100 discounts are only a click away

  • Find information about imaginBank's products and services.

  • Search by text or voice.

  • Discover exclusive client discounts and receive daily or weekly alerts.

TRY IT NOW IN THE APP

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Best Artificial Intelligence Project of 2017
from The Banker

TRY IT NOW IN THE APP

TRY IT NOW ON FACEBOOK

Start talking to our chatbot right now

  • 1

    Access the app and contact us from the main navigation bar or on Facebook Messenger.

  • 2

    Ask whatever you would like or let us surprise you with one of our discounts.

  • Gina will give you a hand with whatever you might need.

Frequently asked questions and further information

  • 1. Is there a real person behind Gina?

    No. Gina is an expert in imaginBank's products and services and will help you discover our offers exclusively available for imaginers, but it has limits. If you need to talk to a real person, you will always be able to connect with an agent by selecting the option from the chatbot, or by contacting us through our customer service channels. 

  • 2. How do I chat to Gina?

    Open the imaginBank app and find Gina in the main navigation bar. You can also talk to her on Facebook or facebook messenger from your laptop or mobile app, as often as you want, to search for information, turn on alerts and more—all for free!

  • 3. What happens when I turn on an alert? 

    Gina helps you to find all the discounts exclusively available for imaginBank clients by category through Facebook: restaurants, travel, fashion, etc. If you are particularly interested in one category, you can turn on an alert to allow the virtual assistant to send you a message every time there is a new discount in that category. This way you won't miss anything! You can turn alerts on and off according to what you fancy.

NRI: 15229-2017-5555