VISA imagin credit card

  • What advantages does the Visa imagin credit card have?

    - The card is free and there are no charges for having one.

    - You will be able to pay at any shop in the world that accepts VISA (that's almost all shops!).

    - In the app you can see all your purchases and how you paid for them at a glance.

    - You can withdraw money on credit at any Caixabank or other bank's ATM.

    - You can reserve cars and hotels where sometimes debit cards are not valid.

    - It is contactless. You won't need to put in your PIN for small amounts.

    - You will benefit from CaixaProtect®, a service that protects your card operations against any fraud and, furthermore, we will inform you of all your card transactions so you don't have any surprises.

    - Transfer money from your credit card to your account.

    · You can transfer money from your credit card to your imagin account whenever you need to. The minimum amount you can transfer is €10 and the maximum amount is the credit that you have available on the card at any time. You'll get the money right away!

    · You have to be an imaginBank customer and have the imaginBank app to authorise the operation.

    · How do I do it? It's very easy! Enter the imagin app, see the section “my Cards'”, the black button at the bottom on the right > Transfer money to your account.

  • What payment methods are available?

    With the Visa imagin credit card you can pay when it best suits you.

    - Pay for everything on the first of the month. No fees. Example: If you spend from 22nd May to 21st June you will be charged on 1st July.

    You will also have the option of paying in advance (without charges) and paying what you owe when it suits you without having to wait for the first of the month.

    - Pay in instalments. You can spread payment over 3, 6 or 12 months. If you want to, you can split a payment over 3, 6 or 12 months, whichever you choose. The rest of your purchases will be settled by the method of payment that you have specified. You will only pay interest on split purchases.

    - Pay the lot when an amount is exceeded. You can specify for a payment to be made when your card expenses exceed a specific amount. For example: when your credit card purchases exceed € 80.

    - Pay off the lot every X days. Pay when it best suits you. For example: pay every 2 days or every 15 days.

    - Pay off the lot on a certain day of the week. For example: pay every Monday, Wednesday or Friday.

    - Pay a fixed amount every month. If you prefer, you can specify always paying the same amount every month.

    Nevertheless, you can change how you pay whenever you want and however you prefer:

    - Using the imaginBank app > My cards > Black button at the bottom on the right > Method of payment

    - At any of the more than 9,400 Caixabank ATM's.

  • How do I activate my imagin credit card?

    For the sake of security, nobody can use your card until you activate it.. How can you activate it? It's very easy!

    Activate the card in the “My cards” section of the app at any of the ATMs CaixaBank or by making a purchase that requires a PIN.

  • How can change the PIN for the card?

    You can change your card's PIN at any Caixabank ATM. Use our ATM finder to find the nearest one to you.

  • I have forgotten the PIN for my imaginBank card. What can I do?

    Remember that you chose the PIN when you signed up for the card using the imaginBank app.

    If you don't remember it, any branch of Caixabank will give you a new one.