imagin&Buy insurance

imagin&Buy insurance

Enjoy worry-free shopping with imagin&Buy!

  • If you buy something and you’re not satisfied, we’ll refund you the amount!

  • Or if you are going to a concert and it's cancelled, we'll give you back up to 80% of the amount paid!

  • And if they steal your mobile, we will give you €100 to buy a new one.

Keep calm with imagin&Buy!

  • Insure all of your purchases
    for €1.95/month.

  • If you purchase something and then find it somewhere else cheaper, we'll pay you the difference!

  • Have you bought something that you’re not sure about? We’ll give you a refund!


It's really easy to contract the insurance.:

  • 1

    You can do it from
    the Favourites button.

  • 2

    From the
    Options button.

  • Or from the banner
    in the 'Cards' section.

FAQs and more information on the imagin&Buy insurance:

  • 1. How does purchase protection work?

    With just €1.95/month you can rest assured if you find yourself in one of these situations:

    - Have you purchased a product and then found it cheaper elsewhere?
    If the product that you have purchased has a price higher than €30 and the price difference is more than €20, we'll give you back the excess amount. That is, always with a maximum of €300 a year and having taken out imagin&Buy insurance with a minimum of a month's notice from the date of the proof of purchase.

    - Have you purchased something on the internet but the product hasn't arrived or it has arrived in bad conditions?
    We will give you back the amount of the purchase, as long as the product has a minimum purchase price of €30, up to a maximum of €300 a year because of claims and annuity.

    - Have you purchased some tickets and the event or concert has been cancelled?
    Don't fret, if you have taken out imagin&Buy insurance and the event for which you had purchased tickets is cancelled with a minimum of 24 hours advance notice, we will give you back 80% of its cost, with a limit of up to €300 a year.

  • 2. What coverage is included in imagin&Buy insurance for my mobile phone?

    With this insurance you can have your smartphone protected; this insurance guarantees you:

    - The reimbursement of €100 for the purchase of a new mobile phone.
    - It covers you for the fraudulent use of calls with a limit of €300 and up to 2 claims a year.
    - A duplicate of the SIM card (in the event of theft or loss) with a limit of 2 claims a year.
    - Device tracking and blocking.

  • 3. If I have a duplicate of my card in sticker format, am I also covered?

    With imagin&Buy insurance we cover all your purchases made with your card, regardless of its format (sticker or plastic).

Information subject to the terms and conditions of contracting and subscription of the insurance companies, as well as to the taxation in force.

Insurance from SegurCaixa Adeslas, S.A. of Insurance and Reinsurances. CaixaBank, S.A., operator of exclusive banking-insurance from VidaCaixa, S.A. of Insurance and Reinsurances and authorised by SegurCaixa Adeslas, S.A. of Insurance and Reinsurances, registered in the Mediator Registry of the DGSFP with the code C0611A08663619.

Cancel commercial communication: to stop receiving these communications, log into your app and in the side menu click on Menu > Settings > Exercising rights. There you will be able to change your preferences. When these are changed, you will no longer receive any communication on offers, promotions or products of your interest, either through the imaginBank app, by e-mail or by SMS.

NRI: 17296-2019-5555