Travel insurance

Travel insurance

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Why should you take out travel insurance?

  • Stay safe without going bankrupt!

    Perfect for travelling abroad: We cover your emergency medical and dental bills if you need medical assistance during your travels.

  • Close to your family

    We will take care of everything: accommodation and travel expenses for next of kin and emergency medical assistance; return expenses if you have to come back beforehand due to family illness or death; relocation or repatriation expenses.

  • Peace of mind to carry on

    We will compensate you if your flight is delayed or cancelled. And if you have any issues with your luggage or personal documents! And if, in the end, you cannot travel or have to cut your trip short, you will be able to recover your expenses!


What does your insurance cover?

  • We cover your expenses. Medical, pharmaceutical and surgery expenses.

  • You won’t be alone. We cover the accommodation and travel expenses of your next of kin.

  • Think of yourself. If you are abroad, and have to cut your trip short, we will cover your outstanding expenses (up to €300).

  • Rest. We extend your stay due to convalescence. If you cannot continue with your trip, we will pay for up to 10 nights in a hotel. 

  • We bring you home. Medical transportation, including by plane, to a hospital in Spain.

  • Last-minute changesTake out our cancellation cover and we will cover up to €600 if you need to cancel your trip.

  • First things first. If you need to cut your trip short due to family illness or death, we will take care of your return tickets.

  • Keep your cool. We will advise you in the case of loss or theft of your personal documents abroad, even if you lose your hotel key!


FAQs and more information on the imagin pet insurance:

  • What does the insurance policy cover?

    Just enjoy your trip! Our travel insurance includes comprehensive cover for people, baggage, delays and other incidents that may arise while you are travelling.

    Here is a list of everything the policy covers:

    Medical treatment for people:

    • Medical, pharmaceutical and hospitalisation fees.

    • Cost of emergency dental treatment abroad.

    • Security deposit for hospitalisation abroad.

    • Ambulance services or repatriation for medical reasons.

    • Dispatch of specialist abroad.

    • Shipment of medicines abroad.

    • Extended stay.

    • Accommodation expenses for travel companion of hospitalised insured.

    • Return expenses for travel companion.

    • Early return.

    • Return of dependent children.

    • Transfer or repatriation of the mortal remains of the insured.

    • Accommodation expenses for the person accompanying the mortal remains.

    • Return of travel companions of the deceased.

    • Medical consultation or advice from abroad.

    • Administrative procedures for hospitalisation abroad.

    • Emergency medical fees for travel companion of hospitalised insured.

    • Travelling expenses of a companion.

    • Person accompanying the mortal remains.


    • Location of lost baggage or personal effects.

    • Shipping of effects left behind during the trip.

    • Loss or theft of checked baggage in public transport.

    • Delay in the delivery of checked baggage in public transport.

    • Loss or theft of personal documents abroad.

    • Loss of hotel keys or keys to the main residence.

    Delays and other incidents during the trip:

    • Travel delay.

    • Travel delay due to overbooking.

    • Missed connections.

    • Trip cancellation.

    • Reimbursement of travel curtailment costs abroad after departure.

    • Family assistance.

    • Bail and judicial procedures fees.

    • Traveller information service.

    • Medical information service.

    • Transmission of urgent messages.

  • Who is this insurance for?

    Almost everybody! You will be able to insure any minor or adult up to the age of 89 years.

    You can also include other people in the policy. Up to 10 people can be included.

  • How can I customise my insurance policy?

    No two trips are alike, and the same goes for insurance policies. The imaginBank travel insurance is easy to take out. As it is structured in modules, when you sign up you can choose the number of people insured, the scope of the cover, the capital and the exact length of the cover.

    So, the term of the cover is variable and it will be adjusted to the length of your trip. Be water, my friend!

  • How much does the insurance cost and how do I pay it?

    The price of your insurance will depend on certain variables, such as the number of people insured under the policy, the destination and the length of the trip.

    The insurance will be charged at the beginning of the trip in a single payment. It couldn't be easier!

  • How can I use the insurance?

    It's simple! To report and process claims or get information on your policy, just call us on 902 555 146.

    • For assistance during your trip, the assistance helpline is open 365 days a year, bank holidays included, 24 hours a day.

    • For queries on your policy, the helpline will be open from Monday to Friday, from 8 am to 8 pm.

    But, take note! If you are abroad, remember to call the international assistance helpline: (+34) 932999258.

Information subject to the terms and conditions of contracting and subscription of the insurance companies, as well as to the taxation in force.

This data is a purely indicative presentation of the content of the policy and the rest of the contract documentation on the date and time indicated, without any contract value. In the case of discrepancy between both documents, the provisions of the policy and other contract documentation will apply.

Insurance by SegurCaixa Adeslas, S.A. de Seguros y Reaseguros. Caixabank, S.A., the exclusive banking-insurance operator of VidaCaixa, S.A.U. de Seguros y Reaseguros, authorised by SegurCaixa Adeslas, S.A. de Seguros y Reaseguros, with Tax ID No. A-28011864, with registered tax address at Paseo de la Castellana, 259-C 28046 Madrid, registered in the Register of Mediators of the General Directorate of Insurance and Pension Funds, under code C0611A08663619. Tax ID Code A-28011864.

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NRI 17641-2019-5555