You’ll get an imagin account without fees.
You’ll be able to request a duplicate in the form of a sticker, free of charge.
You’ll be able to withdraw cash free from more than 9,400 Caixabank ATM's in Spain and in the rest of the countries in the Eurozone. You will be able to withdraw it from any of the more than 200,000 ATM's without imaginBank charging you a thing!
You will be able to pay at any shop in the world that accepts VISA (that's almost all shops!).
With the Visa imagin you will be able to withdraw money free of charge at the more than 9,400 CaixaBank ATMs in Spain and, in the rest of Eurozone countries, you will be able to withdraw money from over 200,000 ATMs, without being charged fees by imaginBank! Of course, it is possible that a bank that you withdraw money from may apply a surcharge for using them.
You will be covered by CaixaProtect®, a service offered by CaixaBank to protect your card operations against fraud, and we will also notify you of all your card movements, to avoid surprises.
It is a contactless card. You won't need to put in your PIN for small amounts.
You can request a free duplicate in bracelet or sticker format, so you can shop without having to carry your VISA imagin.
For security reasons, nobody will be able to use your cards until you activate them. How can I activate them? It's very easy!
If you are a CaixaBank client:
You already have a card PIN, which you selected during the registration process.
Activate your card in the "Cards” section of the app, at any CaixaBank ATM or by making a purchase that requires a PIN.
If you are not a CaixaBank client:
Look for a CaixaBank ATM.
Insert your card and choose a PIN.
Activate it with a text message that will be sent to your mobile phone.
It's so easy: there are over 50,000 ATMs in Spain of the Euro6000, 4B and ServiRed networks where you can withdraw money with your imagin Visa. But, it is only free of charge at CaixaBank ATMs, which also offer a customised menu with the imaginBank operations.
That's right, it is possible that banks from which you withdraw money, except Caixabank ATM's, will apply a surcharge for using them, which we will refund. This surcharge fee is applied by the institution that owns the ATM.
However, for your peace of mind, banks are required to notify you of this fee on the ATM screen before you are charged, and specify the amount. This way, you can cancel the transaction before it goes through if you wish, because not all ATMs charge this fee and the amount may vary.
Remember that, if you were already a Caixabank customer, you had already chosen the PIN for your card when you joined imaginBank and, if you were not a Caixabank customer, you gave it at the ATM when you activated your card.
Even so, if you do not remember it, you will be able to modify it for bracelets and stickers using the app, in “Cards”, by choosing the corresponding device and in the “Modifcar PIN” option.
If the PIN which you cannot remember is the one for you physical imaginBank card, you must go to a Caixabank branvh for them to give you a new PIN.
Cancel commercial communication: to stop receiving these communications, log into your app and in the side menu click on Menu > Settings > Exercising rights. There you will be able to change your preferences. When these are changed, you will no longer receive any communication on offers, promotions or products of your interest, either through the imaginBank app, by e-mail or by SMS.